Career at London Radio Cars

We are equal Opportunity Employer.
We, London Radio Cars, are dynamic team of professionals. We eager to provide opportunity for individuals who share passion for achieving excellence either on telephone, coordinating and controlling entire operation (in milieu of Customer Care) until 'job is done with excellence'. London Radio Cars Limited rewards its call centre staff with some of the best pay rates to be found in the London. We are providing our services to the community since 1996 and pride it on being an enjoyable, helpful, rewarding and much friendly place to work.

Drivers

At London Radio Cars Limited, we believe that hard work deserves reward. As well as keeping your vehicle you could earn even more than £1000 per week by providing friendly and safe journey to our clients. You will be provided with everything you could possibly need for a long and prosperous career with our company. If you are enthusiastic, reliable, have a good knowledge of London places and speak fluent and professional English, you are welcome to apply to become our company driver.

You will need a 'Transport for London Private Hire License' (formely known as a PCO license) in order to work with us.

The more journeys you complete, the more money you will receive.

There are two types of booking at London Radio Cars Limited. Our priority service is account based bookings. For these journeys you will not receive cash from the client but you will be paid weekly.

Secondly, there are cash bookings for those journeys, the client will pay you directly, in cash, when you have completed the journey.

All London Radio Cars Limited drivers are Self-Employed. It is the driver's responsibility to ensure that his vehicle always contains enough fuel to complete each journey.

All vehicles have satellite navigation with PDA(s). Furthermore, all drivers at London Radio Cars Limited will be required backgrounds checks. Before starting work with us, you will need to provide us following documents:

Driving license (both parts)
PCO license (both parts)
CRB certificate
National Insurance No. (NI)
Motor Ordinance Tax (MOT)
Vehicle insurance
One personal latest photograph
Two proves of identification clearly showing your current address

Please be informed that for candidates who are interested to apply as driver should fill online form as given below.

You must have a smart saloon, estate, 7-seater or Executive car and be ready to join one of London's fastest growing cab company. We offer excellent rates of pay. Click here to fill online form: Apply Online

Controllers

Experienced Controllers Required. Controller must be proactive, customer focused and have the ability to work in team, dealing with drivers and customer service agents or telephonists. You will have entire operational and leading role. Success of London Radio Cars Limited has been founded on short passenger waiting time. We do texting our customers with updates about their journey.

Technology is at the heart of everything we do, allowing us to manage customer journeys from the point of booking right through to drop-off.

Once a booking is confirmed, all passenger receive a text message containing the booking details and assigned driver's mobile number and another sms when vehicle has arrived at their pick up point.

Mini-Cab controller will be taking and covering all work and operations; so an ability to work with and motivate drivers is a prerequisite.

If you are a successful controller you can expect a job for life with one of the original and large Mini-Cab company in London. Click here to fill online form: Apply Online

Customer Assistant

Experienced customer service agents are required to work day or night shifts. You must be proactive, empathic skill, good keyboard skills, excellent communication skills, professional telephonic manners, proactive and the ability to understand the importance of customer service, are essentials. Click here to fill online form: Apply Online

Telephonists

Experienced telephone specialists are required. You must have high degree of telephonic manners, able to manage call under pressure, pleasant accent and voice, excellent listening skills even handling difficult customers.

Best people to help and impress customers should have attributes:

Dedication
PA desire to success
Exceptional Customer Service skills

Interpersonal skills are paramount to the success of the business, if you believe on professional and personal values such as proactive, empathy, team work, analytical thinking, able to work under pressure then please choose of the following suitable role(s) and send us email on Career@LondonRadioCars.com. Click here to fill online form: Apply Online

Apprenticeship

We also offer apprenticeship for those young learner who want to learn and contribute in different departments of our company. Your must be under 24 years with good educational and training background. You must have good numeric, communication and internet skills. you should have passion to learn more. Please fill out our online application form or send your details to Career@LondonRadioCars.com Click here to fill online form: Apply Online

Operations Manager

Managers who work in operations are in charge of the implementation of business measures, new guideline or strategies. They work to improve the working environment and business processes of a company. They aim to strengthen client relationships and ensure the successful continuance of business operations. It is essential for the candidate to have a proven track record and the experience to enable them to be successful in this busy customer focused role.

An operations manager plays a vital role in ensuring that the day-to-day operations of a business run smoothly. They are responsible for ensuring that effective methods are put into place so that the company of employment runs to its maximum productivity. We have found that it takes time to build up this type of experience and confidence in the ability to perform at the expected level. They must have a strong background in running operations and a proven knowledge of PCO rules & regulations.

We are a small but growing mini cab company with a staff of 12. The successful candidate will be managing this team on their own and report to the director. The candidate will be managing a team of controllers and admin staff who’s main responsibilities are to take client calls, input data into our in house system, despatch jobs to drivers, respond to customer queries by phone and e-mail, dealing with customer accounts, typing, filing, setting up new drivers as per PCO regulations, etc. Click here to fill online form: Apply Online


Alternatively, you can also send your CVs or job applications or other supporting documents on career@LondonRadioCars.com

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